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How bef1777 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, and Rocket, and keep your session secure.

Account data protectedbKash, Nagad, Rocket payment data handled securelyYour rights clearly statedNo data sold to third partiesContact us to request changes
bef1777 How bef1777 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team is the right starting point. You can reach us through live chat directly from your account dashboard, by email at the address listed in your account settings, or through our help desk form. We aim to respond to privacy-related requests within a reasonable period, and we will confirm receipt as soon as your message arrives.

Live Chat Open live chat from your account dashboard to raise a privacy query directly. We handle data requests through the same channel you use for account help.
Email Support Send your data access or deletion request to the support email address shown inside your account settings. Include your registered contact number for faster matching.
Help Desk Form Use the help desk form in your account portal to submit a formal privacy request. Select the data category — account details, payment records, or session history — so we route it correctly.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account security and data integrity are operational priorities, not afterthoughts. We apply encryption to data in transit and at rest, run session-token checks on every login, and require OTP verification when your account is accessed from an unfamiliar device. Payment data tied to bKash, Nagad, and Rocket transactions is handled under the security standards those networks require, and we never write full wallet numbers to our own database. Cookie preferences, retention schedules, and data-sharing scope are each described below.

Cookie Management

We use session cookies to keep you logged in and functional cookies to remember your preferences. You can clear or block cookies through your browser settings, though some account features may not work without them.

Account Security

Every login triggers a session token check. If you sign in from a new device, an OTP is sent to your registered number before access is granted — this applies whether you are on mobile or desktop.

Data Retention

Active account data stays on file while your account is open. Transaction records linked to bKash, Nagad, or Rocket payments are kept for the period required under applicable rules, then deleted or anonymised.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a copy of what we hold, or close your account and erase your records. Submit the request through live chat or the help desk form and we will confirm receipt.

Common Questions About Your Privacy on bef1777

These are the privacy questions we hear most from account holders in Bangladesh. If your question is not covered here, reach us through live chat or the help desk form inside your account.

We collect your name, email address, contact number, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data automatically to protect your account from unauthorised access.

No. We record transaction references and timestamps when you deposit or withdraw, but your mobile banking PIN and full wallet credentials are never stored on our systems at any point.

Yes. Submit a data access request through live chat or the help desk form in your account portal. We will compile the relevant records and send them to your registered email address within a reasonable period.

Contact our support team through live chat or email, state that you want your account closed and data erased, and include your registered contact number. We will confirm the deletion once the process is complete.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with regulatory bodies where the law requires it. We share the minimum necessary and never sell your data to advertisers.

We use session cookies to keep you logged in and preference cookies to remember your settings. You can manage or block cookies in your browser; note that blocking them may limit certain account dashboard features.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.